Customer Support
For calls when in India
Call 24x7 All India Toll Number 1860 233 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.
For calls when in USA : Toll Free Number : 1800 223 7776
For calls when in Canada : Toll Free Number : 1800 625 6424
For calls when in UK : 020 7760 3290
For calls when in France : 01-76545741 (9am to 9pm)
For calls when in Germany : 069-12009821 (9am to 9pm)
For calls when in Australia : Toll Free Number : 1800 247 463
For calls when in Singapore : 62259411
For calls when in all other foreign locations (International Chargeable Calls)
For calls when in any location other than India, the AI Contact Centre can also be reached through +91-22-27067001 and +91-44-66921455. All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international
call rates.
Call Centre Email IDs
E mail ID : call.del@airindia.in
E mail ID : call.bom@airindia.in
E mail ID : traveldocs@airindia.in (For forwarding scanned copies of travel documents / Updating FFP mileage).
Frequent flyer – For Callers from India
Call 24x7 All India Toll Number 1860 233 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.
Email Addresses for FFP Members
General Queries : flyingreturnsbase.ai@collinsongroup.com
Missing Miles / Retro Credit on AI :
airindiaretros.ai@collinsongroup.com
Missing Miles / Retro credit on Star Partners :
starallianceretros.ai@collinsongroup.com
Silver Edge Members : silveredge.ai@collinsongroup.com
Golden Edge Members : goldenedge.ai@collinsongroup.com
The Maharajah Club Members :
maharajahclub.ai@collinsongroup.com
Online Bookings Helpdesk - (Monday to Saturday, 0930 hrs. - 1730 hrs. IST)
Landline Number : 011-24667473
Landline Number : 011-24667474
E mail ID : eCommerce@airindia.in
E mail ID for bookings on Mobile :
mobilebookings@airindia.in
