What is the name of Air India’s frequent flyer program?
What is the advantage of my becoming a member of Flying Returns?
You can avail privileges and earn miles each time you fly on a qualifying fare on any class or sector on the extensive network of Air India or airline alliance partners. What's more, you accumulate miles on select Air India marketed 'code - share' flights
as well as on our non airline partners!
What is the eligibility criterion for becoming a member in the program?
Membership is open to individuals 12 and above years of age residing any country (unless participation in such programs is specifically prohibited by law in a country)
Where are Flying Returns application forms available?
Application forms are available at:
- Member Service Centers (MSC) Offices at Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Singapore and Dubai.
- Airport Extension Counters in Mumbai, Delhi, Chennai, Kolkata, Hyderabad and Bangalore.
- On the website
- Online enrolment is available on
Current members are requested to mention their Membership number in the subject line of their email, fax or correspondence to enable faster processing.
Please click on respective links below for addresses, telephone numbers, email IDs and timings of Member Service Centers
Member Service Center - India
Member Service Centers - International
How should I enter my name on the enrolment form?
Your name should be entered exactly as it appears on your driving license, passport, PAN Card or Voters ID Card.
How can I earn miles?
To ensure you receive mileage credit, please provide your Flying Returns membership number for each reservation. Also you may present your Flying Returns membership card when you check - in at the airport. You must ensure that the ticket is issued in exactly
the same manner in which the name appears on your Membership Card. Miles are credited only after a member has actually completed travel and not immediately after check - in. Members are not entitled to Miles for tickets purchased but not used. No Miles will
be credited in respect of flights undertaken on redemption of Awards under Flying Returns. In the event of any upgradation of the ticket, Miles will be credited for the class of travel in which the Member was ticketed and not for the upgraded class of travel.