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TERMS & CONDITIONS

  • Reporting time for Departing passengers
    Domestic - D-90 minutes
    International - D-180 minutes
  • Late reporting will render passenger ineligible for this service without any refund.
  • In the event of flight cancellation, assistance will be provided to passenger
    a) for travel on an alternate Air India flight (subject to re-routing possibility, seat availability & passenger concurrence) or
    b) Till Arrival Hall if travel plan is abandoned by passenger.
  • Air India will assist through priority check-in counter for departing passengers. However, passenger shall follow the normal queue for Immigration and Security Clearance.
  • Assisted transport service for movement in the airport area shall NOT be provided. Namaskar Service shall facilitate passenger with travel assistance only.
  • Air India shall be pre-notified of any fragile article in baggage for attention of assisting staff.
  • The service does not render exemption to passenger, whatsoever, for any travel documents, reporting time or security requirements. Passenger shall accompany the assisting staff at all times and retain custody of check-in baggage till check-in and hand baggage till boarding gate.
  • The service booked is independent of travel booking.
  • The service booked should be canceled separately in case of change of travel plan at least 12 hours in advance. No refund shall be given for late cancellations.
  • The service is not available for group travel.
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You are visiting a travel partner of www.airindia.in.

This website is owned and operated by a third party and not under the control of Air India.

You will be entering an agreement directly with our partner. All further communication shall be directed to the email address and/or phone number provided by our partner.

Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard.

Continue

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