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Call Centers & Email Ids

We are happy to announce that members can now avail most of Flying Returns services through our dedicated Call Center and Member Service Center.

The services available through Call Center are as follows:

  • Flying Returns programme information
  • Password request
  • Profile information updates
  • Issuance of Domestic award tickets
  • Booking of International award tickets
  • Upgrades against FR points

Air India contact numbers for callers in India

Call 24x7 Customer Care numbers 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL / BSNL lines and Mobile / landlines of most private telecom operators in India only.

Air India contact numbers for callers outside India

USA & Canada
1888 634 1407 (Toll Free)
UK
8000 489 254 (Toll Free)
Australia
613 701 98270 (Toll Number) #
France
331 874 06644 (Toll Number) #
Germany
496925511337 (Toll Number) #
Singapore
800 101 4016 (Toll Free)

# Calls charged to callers as per applicable network call rates.

+ 91 124 2641407 (International call rates applicable)

+ 91 20 2623 1407 (International call rates applicable)

Online Bookings Helpdesk (Monday To Saturday, 9.30 am to 5.30 pm)

Landline number :
011-24667473
011-24667474

General Queries

General Queries (Flying Returns):
Family Pool queries only:
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