PRODUCTS

BAGGAGE AS CARGO - Unaccompanied Baggage or Personal Effect Baggage shippedas cargo shall consist of only personal wearing apparel and personal articles of a passenger (including portable musical instruments, portable typewriters and portable sports equipment but excluding machinery, machine or spare parts, money, securities, jewellery, watches, plate and plated ware, furs, films, cameras, tickets, documents, liquors, perfumes and articles of household furnishing, merchandise and salesman samples).

LIVE ANIMALS (AVI) - The carriage of live animals is permitted on AI services subjectto the conditions and regulations laid down by the applicable regulatory authority,the current IATA Live Animals Regulations (LAR) and AI requirements.

Human Remains (HUM) - are of 2 types and they are -
Human remains as body ( in Coffin)
Humans remains as ash ( in Urns).Following documents are required for the carriage of human remains on International Flights :-
1) Death Certificate;
2) Cremation Certificate (if as ashes);
3) Embalming Certificate (if in coffin)
4) Police Certificate. Must if the death is unnatural;
5) Cancelled passport;
6) Consular Certificate (from the office of the Consular of the nationality of the deceased).

Acceptance for - carriage HUM shall be carried as freight on AI services according to the following conditions laid down by DGCA:

Where a coffin has been exhumedand proves on examination to be intact, sound, and free from offensive odour.

Certificate from the hospital which has embalmed the dead body must accompany the air way bill.

A certificate issued by a local Municipal or Government authority of the country from where the HUM is imported shall accompany the package. The certificate shall give full name of the deceased, his age at the time of death, and the place, date, and cause of death, and shall indicate that the package confirms to and has been sealed in accordance with the specifications prescribed.

The package containing the dead body shall not be opened during its transit and shall be in sound sealed condition at the time of arrival. It shall not be removed from the premises of the Airport until the Health Officer has permitted its removal in writing. After the Health Officer has accorded the permission, the Consignee shall remove and dispose off the package in accordance with the general/special instructions which may be issued by the local authorities in this behalf.

Dead body or human remains of persons who may have died of yellow fever, plague, anthraglanders, or other diseases asspecified by Indian Government from time to time, shall not be carried except for properly cremated ashes. However, human remains of persons died due HIV+VE,Hepatitis-B & Hepatitis- C can be carried.

Cremated remains must be shipped infuneral URNS which are efficiently cushioned by suitable packing against breakage.

Non-cremated remains shall not be loaded in the same hold as dogs and other sensitive animals.

Non-cremated HUM shall not be loaded in the same hold as food for human consumption when such food is not packed her metically.

Handling and loading of urns should be as normal cargo.

The Pilot-in-Command should be informed as per the Special Load Notification to Captain‟ form.

VALUABLE CARGO (VAL) : The security measures to be adopted within warehouses,during aircraft loading and unloading, and during customs clearance and ground transportation, depend entirely on local regulations & conditions, and should be arranged accordingly. All valuable cargo is handled as a separate category, distinctfrom regular air cargo. Special service and protection is also provided by carrier and by its designated officials.

FRAGILE : The cargo acceptance and handling personnel ensure and verify that fragile cargo has been packed in a manner before loading into a ULD or on an aircraft enabling smooth handling ensuring safety of cargo. Every fragile package must be affixed with fragile label as specified. Whilst loading into ULD it is ensured that such cargo is not over stowed by the oversized or heavy cargo

COLD STORAGE (TCR) : Temperature sensitive health care products are accepted and handled in accordance with Temperature control regulations (TCR) and other applicable regulations. Cargo which needs to be kept at low temperatures or highly perishable goods will only be accepted to provide minimum amount of storage time, prior to shipment. The types of cargo that would need Cold Storage are listed below:a) Fresh fruits and vegetables b) Cut flowers and or chids c) Meat d) Vaccine e) Some chemicals and drugs; and f) Such other perishable cargo for which requests are made.

OUTSIZED (BIG) : OVERHANG ITEMS - Heavy Cargo (HEA) An item loaded on two or more pallets or which, due to its size or weight, requires special handling/equipmentfor loading and unloading is considered to be BIG - Overhang item. The code BIG is applicable only to loads on pallets and Floating pallets (pallets that occupy more than one pallet position) are to be treated as BIG. We posses expertise in logistics to Carry heavy & odd sized Cargo as we operate Wide body Aircrafts in Domestic as well as International legs.

PERISHABLES (PER/PEF/PEM etc. : Perishable cargo are goods which will deteriorate over a given period of time or if exposed to adverse temperature, humidity or other environmental conditions. Hence utmost care is taken while accepting perishable cargo for carriage by air. The acceptance is as per IATA PCR acceptance check list (TCR),or equivalent, is utilized for acceptance of live animal shipments. Additionally the acceptance and handling of PER shall be ensured to be in accordance with the current IATA Perishable Cargo Regulations (PCR), the carrier requirement, other applicable regulations and requirements of applicable regulatory authorities such as Govt. of origin, transit and destination etc. If shippers have specific temperature or ground handling requirements, we check and confirm that we are able to comply with the request.

Flowers (PEF):- Flowers are usually wrapped in protective paper and then packedin cardboard boxes or wicker baskets & arrangements are in place for smooth handling.

Meat (PEM):- Meat is enclosed in waterproof material and handled as Wet Cargo. Stricthygiene conditions is maintained during all stages of handling meat.

Hatching Eggs (HEG):- Eggs are properly packed in strong fibre board or wooden boxes with honeycombed separation trays to allow stacking of parcels on top of each other & arrangements are in place for smooth handling.

Fresh Fish (PES):- Fresh fish is completely enclosed in waterproof containers and handled as Wet Cargo. The temperature shall not exceed as perprocedure.. The outside container must be wooden, Styrofoam or corrugated fibre board box. A waterproof polyethylene film shall cover the inside of the box. When ice cubes are used for cooling purposes, they shall be packed in waterproof polyethylene bags, sealed with an elastic band.

LIVE HUMAN ORGANS (LHO) and VACCINES/MEDICAL SUPPLIES:-LHO, Blood and life saving drugs/vaccines are treated and handled with extreme care and urgency, as it involves saving a human life..

Short life radio active isotopes are handled with extreme urgency and in accordance with acceptance and handling of the RAM as stipulated in the current IATA DGR.

DIPLOMATIC CARGO (DIP):- The carriage of Diplomatic Mail is normally on behalf of the Government of India and handled by the Ministry of External Affairs in India and the Indian Embassy, the Consulate or Legation in other countries. However, Diplomatic Mail is carried on behalf of other Governments and in all cases, is given the highest priority.

WET CARGO :- Shipments containing liquids, or shipments, which by their nature may produce liquids, and which are not subject to the IATA Dangerous Goods Regulations, shall be designated as "Wet Cargo”. Top revent spillage or leakage, special requirements are adhered to.

WET CARGO :- Shipments containing liquids, or shipments, which by their nature may produce liquids, and which are not subject to the IATA Dangerous Goods Regulations, shall be designated as "Wet Cargo”. Top revent spillage or leakage, special requirements are adhered to.

COURIER BAGS UNDER AIR WAYBILL :- Air India carries courier bags under an air way bill. The courier terminal at various stations are designated at different locations and at various stations they are within the cargo warehouse.

INTERNATIONAL/DOMESTIC POST OFFICE MAIL :- Air India carries good loads of postal mail on International as well as Domestic legs with utmost care & priority.

Dangerous Goods :- Air India Air Operator Permit (AOP) permits AirIndia to carry Dangerous Goods. Also, the acceptance and transportation of DG is governed by the State & Operator Variations as defined in the current IATA DGR which is referred mandatorily. The handling procedures for carriage of DG detailed here under are based on the ICAO Annex 18 Technical Instructions, Aircraft Rules 1937 andlatest IATA Dangerous Goods Regulations. The same is also applicable for handling DG in COMAT. All dangerous goods must be packed ina dards and the quantity limitations per package. It must be remembered that poor or in adequate packing can cause leakage/pilferage resulting in risk to safety, health, equipment,property and environment. Certain dangerous goods are affected by changes in temperature, humidity, pressure and vibrations during the flight. Hence it is the shipper’s responsibility to ensure that all dangerous goods are properly packed, and the packaging meet the performance standards detailed in the current IATA DG Regulations.

PREPARATION OF CARGO FOR CARRIAGE

Unit Load Devices (ULDs) Introduction A Unit Load Device is either an aircraft pallet and pallet net combination, or an aircraft container. It is a removable aircraft part and hence is subjected to strict civil aviation authorities‟ requirement. Air India owns and uses both the types of ULDi.e., I. Container (AKE type) II. Pallets (PAG and PMC type) Each ULD must meet minimum technical specifications to ensure safe restraint of the load.These specifications are published in the IATA Unit Load Device Regulations(ULDR). Build up of joining load before the arrival of the aircraft, quick transfer of Baggage/Cargo from one aircraft to other, greater protection of contents from hazards of weather, handling and pilferage are some of itsadvantages. It also helps improving the logistic and financial control inaddition to helping in advance arrangement in Marketing and Sales. AirIndia uses only Certified ULDs (AKE, PAG and PMC).

ULD Container AKE is a certified container with base dimensions 60.4 X61.6 inches and a net volume of 4.33 cu. Meters. These are compatible to the contour of all wide body aircrafts in the fleet of Air India (B 777, B 787and B 747). It interfaces directly with aircraft loading and restraint systemsand meets all restraint requirements without the use of supplementary equipment. Hence it qualifies to be an aircraft part and should be maintained above the air worthiness requirements till it is in operation.

ULD Pallet : P1P(dim 88” X 125”); P6P(dim 96” X 125”); PAG is a certified pallet with base dimensions 88 X 125 inches and is compatible with AirIndia aircraft's restraint system with max cargo height = 64”

PMC is acertified pallet with base dimensions 96 X 125 inches and is compatible with Air India aircraft's restraint system.