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Italian Trulli

FURTHER EXTENSION OF VALIDITY OF FR POINTS, TIER & ACCOUNT STATUS

  • The validity of all FR points has been extended periodically since 31st March 2020 and as on date stands extended till 30th September 2022.
  • Our privileged Tier members viz. The Maharajah Club (TMC), Golden Edge Club (GEC) and Silver Edge Club (SEC) shall retain their Tier Status, and continue to avail the benefits and privileges (including Domestic Upgrade Vouchers) associated with these exclusive clubs till 30th Sep 2022.
  • Your Account status is being maintained irrespective of your flight activity

QUERIES AND GUIDELINES: Frequent Flyer Programme

As Air India is in process of migration of Loyalty Programme to a new software, we would like to bring to your notice the availability of various functions of the Loyalty Programme during this transition:

  • Member Enrolment / View Profile are available on Air India web-site (www.airindia.in)
  • Accruals on Air India Flights will be completed, if Frequent Flyer Number is present in booking
  • Air India members can now Redeem their FR points for award tickets on AI flights through Air India City offices, Call centre and online channels.
  • Upgrade on Air India Flights through AI City Offices / Call Centre
  • Air India members can complete online Retro Credit for travel on Air India for tickets issued on / after 25th May 2022.

Please note:

Retro Claims: For Air India tickets issued prior to 24th May 2022, please forward your request for Retro Claim along with copy of boarding card toairindia.retros@airindia.in

Revival of FR Points : As per Air India policy, FR points that have expired during the past 24 months are available for revival. The revival can be done through Air India Call Centre and City Offices

Following Frequent Flyer related Functionalities will be available shortly:

  • STAR Functionalities including Retro Accrual and Redemption / Upgrades of Loyalty members on Star Partner Airlines
  • Request for new family pool accounts

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