A. Passengers connecting from international to domestic or domestic to international flights via international airports.

A1. International to Domestic

Passengers transferring from international to domestic flights via an intermediate airport may kindly note that as per the norms, Customs and Immigration check is required to be completed by all passengers at the first port (city) of international arrival before taking onward domestic flight. Also, passengers are requested to collect their baggage, clear customs and drop the same at check-in/transfer counter of the related airline for the onward domestic flight.

Example:

• Passenger holding a single E-ticket for Delhi-Melbourne-Sydney, which is an international to domestic sector, where Delhi-Melbourne is an international sector and Melbourne-Sydney is a domestic sector.
• Arrival immigration check in Australia to be completed in Melbourne which is the first port(city) of international arrival.
• Disclaimer: Passengers to collect their baggage at Melbourne (arrivals) prior to proceeding for connecting flight to Sydney.
• Custom check in Australia to be completed in Melbourne which is the first port(city) of international arrival.
• Proceed to the domestic terminal and the related airline’s counter or transfer desk for the check-in procedure of the onward domestic flight.

A2. Domestic to International

Passengers transferring from domestic to international flights via an intermediate airport may kindly note that as per the norms, immigration check is required to be completed by all passengers at the last port (city) of international departure before taking onward international flight. Passengers’ baggage would be directly transferred by airline staff to the next flight being a domestic to international transfer if a passenger is holding a single E-ticket for their entire journey.

Example:

• Passenger holding a single E-ticket for Sydney-Melbourne-Delhi, which is a domestic to international sector, where Sydney-Melbourne is a domestic sector and Melbourne-Delhi is an international sector.
• Arrive in Melbourne.
• Disclaimer- Passengers’ baggage will be directly transferred by the airline staff to the next flight being a domestic to international transfer.
• Proceed to the international terminal and Air India’s counter or transfer desk for the check-in procedure on the onward international flight.
• Immigration clearance in Australia to be completed in Melbourne which is the last port(city) of international departure.

B. Passengers connecting from international to domestic or domestic to international flights via Indian gateway airports.

B1. International to Domestic

Passengers transferring from international to domestic flights via Indian gateway airport may kindly note that as per the norms, Customs and Immigration check is required to be completed by all passengers at the first port (city) of arrival in India before taking the onward domestic flight. Also, passengers are requested to collect their baggage, clear customs and drop the same at Air India’s domestic check-in/transfer counter for the onward domestic flight.

Example:

• Passenger holding a single E-ticket for Abu Dhabi-Delhi-Chandigarh, which is an international to domestic sector, where Abu Dhabi-Delhi is an international sector and Delhi-Chandigarh is a domestic sector.
• Arrival immigration check in India to be completed in Delhi which is the first port(city) of arrival in India.
• Disclaimer-Passengers to collect their baggage at Delhi (arrivals) prior to proceeding for connecting flight to Chandigarh.
• Customs check in India to be completed in Delhi which is the first port(city) of arrival in India.
• Post customs check, passengers are requested to handover their baggage to Air India’s staff at check-in counters/transfer desk (located post customs check points in arrival area) and then proceed to domestic departure security checks.

B2. Domestic to International

Passengers transferring from domestic to international flights via Indian gateway airport may kindly note that as per the norms, immigration check is required to be completed by all passengers at the last port (city) of departure from India before taking the onward international flight. Passengers’ baggage would be directly transferred by airline staff to the next flight being a domestic to international transfer if a passenger is holding a single E-ticket for their entire journey.

Example:

• Passenger holding a single E-ticket for Chandigarh-Delhi-Abu Dhabi, which is adomestic to international sector, where Chandigarh-Delhi is a domestic sector andDelhi-Abu Dhabi is an international sector.
• Arrive in Delhi.
• Disclaimer-Passengers’ baggage will be directly transferred by the airline staff tonext flight being a domestic to international transfer.
• Proceed to the Air India’s check in/transfer counter at international terminal for thecheck-in procedure on the onward international flight.
• Departure immigration check in India to be completed in Delhi which is the lastport(city) of departure from India.

Note: While airline staff at first departure point would issue boarding cards for onward sectors as well through check-in bags up to final destination, passengers are required to complete formalities as above at first port of arrival in India or at last port of departure from India as applicable. Should you require any further assistance, please feel free to contact Air India’s Contact Centre Transfer/Check-in Desk.

C. Passengers transiting through India that is arriving from an international origin to an Indian airport and taking onward international flight ex same Indian airport to a third country without exiting airport in India.

C1. It is relevant to note that if you are holding a single E-ticket for your entire journey, you will be issued boarding cards and your baggage will be tagged up to your final destination.
C2. You will remain in direct transit at the terminal and proceed directly to the transfer area if you are holding an onward boarding card and if your baggage is tagged up to your final destination.
C3. Passengers with different bookings or E-tickets for each of the sectors on different airlines cannot be issued a through boarding card and baggage cannot be through checked in to the final destination.
C4. You are required to possess an Indian visa if you do not hold an onward boarding card and your baggage is not through checked-in up to your final destination.

D. Passengers transiting through any international station that is arriving from an international origin and taking onward international flight ex same airport to a third country without exiting airport.

D1. It is relevant to note that if you are holding a single E-ticket for your entire journey, you will be issued boarding cards and your baggage will be tagged up to your final destination.
D2. You may remain in direct transit at the terminal and proceed directly to transfer area if you are holding onward boarding card and if your baggage is tagged up to your final destination.
D3. Passengers with different bookings or E-tickets for each of the sectors on different airlines cannot be issued a through boarding card and baggage cannot be through checked in to the final destination.
D4. You are required to possess visa as per the regulation of the transit country if you do not hold an onward boarding card and your baggage is not through checked-in up to your final destination.

Note: Passengers are required to present all valid international travel documents as per the regulation of the transit country or final destination, as applicable. Should you require any further assistance, please feel free to contact Air India’s Contact Centre/ Transfer/Check-in Desk.