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Transit Information
Station Name : Terminal 3, IGI Airport, Delhi.
Air India Lounge is available on payment basis to non-entitled passengers. The facility include Wi-Fi, Drinks, TV, Snacks/Meals. Besides Air India Lounge, Duty Free Shops, Food Outlets and Bars, Book Stores are available.

Besides Air India Lounge, Duty Free shops, Food Courts and bars, Books stores are available in retail area

Transit hotel accommodation is also available for Domestic and International passengers by Eaton Smart New Delhi Transit Hotels.
Minimum Connecting Time
Air India has major Hub at T-3 which offer travel on Air India flights with seamless transfers from Domestic, Domestic to International and vice-versa and International to International flights.

However, while travelling the Minimum Connecting Timings have to be adhered to which are as follows:

Domestic to Domestic flights Between 1 hour to 1 hour and 30 minutes
Domestic to International flights 1 hour and 15 minutes
International to Domestic Flights 1 hour and 30 minutes
International to International Flights 1 hour
Airport Transfer
DTC bus service from 7 am till 1030 pm. Pre paid taxi services run by the Delhi Police and private operators are available round the clock.
DIAL/GMR has courtesy coaches plying between international and domestic terminals for connecting passengers
Customs Allowance
The baggage clearance at the Delhi like major International Airports in India consist of two channels for clearance.

Green channel: not having any dutiable goods to declare.
Red channel: having dutiable goods to declare.

I. For passengers coming from countries other than

(a) Nepal, Bhutan, Myanmar or China.
(b) Pakistan by Land Route Duty – Free Entitlements For Bonafide Baggage For Passengers of age 10 years and above For passengers of age below 10 years
Used personal effects (excluding jewellery) required for satisfying daily necessities of life FREE* FREE*
Other articles carried in person or in accompanied baggage
(a) if Stay abroad for more than three days
(b) if Stay abroad upto three days
Valued upto Rs.35000/-
Valued upto Rs.15000/- #
Valued upto Rs.15000/- Valued up to Rs.3000/-
*If returning after stay abroad of more than three days.

I. For passengers coming from

(a) Nepal, Bhutan, Myanmar or China.
b) Pakistan by Land Route Duty – Free Entitlements For Bonafide Baggage if stayed for more than three days For Passengers of age 10 years and above For passengers of age below 10 years
Used personal effects (excluding jewellery) required for satisfying daily necessities of life FREE FREE
Other articles carried in person or in accompanied baggage Rs 6000/- Rs 1500/-
Please visit the official website of Central Board of Excise and Customs, Government Of India for detailed and latest information.
https://www.cbic.gov.inExternal website that opens in a new window
Airport Facilities
Banks and money changing facilities available. Special parking facilities, toilets and ambulifts are available for physically challenged passengers.Wheelchairs are provided by the airlines concerned.Post office and public telephone facilities available. GMR/DIAL has a medical center at the arrival level. Doctors are on call 24 hours.. Waiting room facility with TV, snack bars and book store. GMR- Dial provides left luggage facility at T-3 on payment basis. The police station is situated near the arrival area. Visitors are allowed entry into the meet and greet area on payment basis. IGI Airport is a smoke free airport. Smoking in the terminal is strictly prohibited. Air India information counter accessible to the public near gate 4. Air India has a SPECIAL SERVICES UNIT to facilitate VIPS,CIPS, Unaccompanied minors and passengers requiring special assistance.

Air India has 24x7 ticketing counter at kerbside near Departure Gate No. 1 .
Airport Information
Check in Check-in Islands

Passengers travelling on Air India flights are checked-in at Rows E, F and G. Passengers are advised to contact Air India staff for any assistance.

Special Assistance Facility

Passengers with special requirement like traveling with infant, wheelchair, UNM etc may seek assistance of Customer Service Unit at T-3 near departure gate 1.

City Check-in at Metro Station

Air India offers check-in facility to passengers travelling on domestic flights at New Delhi Railway Station and Shivaji Park Station. Passengers can use Airport Metro Express for travel between T3 and city side.
Airport Lounge
Lounge Air India has Lounge Facility available at Domestic and International wing for its premium First and Business class passengers at mezzanine level alongside food court area in respective piers. Air India Lounges are equipped to provide facilities of Wi-Fi internet, TV, Reading Material, Work stations, Snacks/meals, Bar, Recliners, Soubrettes and shower.
Location Air India at T3 New Delhi has separate Domestic and International Lounges in Retail Area after Security Check at Departure airside.
Contact Domestic - 011 49637732
International: 011 49637730
City Terminal 3 IGI Airport, New Delhi
Lounge Name Air India Lounge
Available For All Air India First Class, Business Class, Maharaja Club members of Flying Returns and Star Alliance Gold customers.
Access to Economy Class and other airline`s passengers can also enjoy the Lounge Facility on payment of nominal charges of USD 10 or Rs. 500 in Domestic Lounge using their Credit / Debit Card.
Facilities Available
  • Comfortable Ample Seating Area.
  • Hot Food. Snacks, Cookies and Salad Bar.
  • Freshly Brewed Coffee / Tea.
  • Finest Collection of Drinks in International Lounge.
  • Shower and Slumberette facilities.
  • Newspapers and Magazines.
  • Regular Flight Updates.
Operating Hours International: 24 Hours.
Domestic: From 0400 to 2200hrs.
Conditions Maximum 2 hours stay prior to the boarding time. The Lounge is a non-smoking area.
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