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Flying Returns KYC Update

Dear Flying Returns member and patron of Air India,

As you must be aware, Air India has recently introduced "KYC” process for Flying Returns Members, this is in the interest of members to automatically accrue miles, timely delivery of membership kits and prevent misuse of mileage of our genuine fliers. We sincerely apologise for the inconvenience caused on account of re-registration of existing members as well as for new enrolments.

In view of the above "KYC” requirements and in order to give sufficient time for redemption of miles, it has been decided that the miles which are due to lapse on 31st Dec 2015 will be extended till 29th Feb 2016 for redemption.

Till this process is completed, you shall be able to accrue or earn miles normally but in order to redeem miles for self, you are required to complete the KYC process and have at least one flight activity registered from date of enrollment as member. In order to redeem for family and friends, you need to have at least five flight activities registered from date of enrollment as member with account verified status.

We look forward to your continued patronage while we endeavour to make Flying Returns Programme user friendly and safe and secure.

Thanking you,
The Flying Returns team of Air India.

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