On Partner Flights
The world's largest airline network gives you access to a host of major airlines and hundreds of global destinations. Redeem your "Flying Returns" FR points for award flights and flight upgrades.
STAR ALLIANCE AWARDS
To find out how many "Flying Returns" FR points you will need to redeem for flight awards with Star Alliance partner airlines, simply use the FR points Calculator or the Star Alliance Award Chart.
New Star Award Chart effective from 23 Dec 2016:
Click Here 
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Redemption for Award tickets are subject to availability of seats in the designated booking class.
Only single sector tickets can be issued on Star Alliance partners. In case of multi-sector journeys, presently, separate tickets need to be issued for every sector.
STAR ALLIANCE UPGRADE AWARDS
Eligibility for the Star Alliance Upgrade Awards depends on the booked RBD's and the participating carrier. A confirmed booking on the eligible class is required in order to request for Star Alliance Upgrade Award redemption.Redemption for upgrades are subject
to availability of seats in the designated booking class.
To find out how many "Flying Returns" FR points you will need for a flight upgrade on a participating airline, simply refer to the Star Alliance Upgrade Award Chart.
STAR Alliance Upgrade Award Chart: Click Here
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- Only confirmed and ticketed bookings on eligible booking classes are eligible for upgrades.
- Upgrades can be requested for member self, family members or friends.
- Codeshare flights are not eligible for upgrades.
- Upgrades are valid on stipulated paid fares with the corresponding booking classes.
- Economy to Business Class in Y, B booking classes
- Business to First Class in C, D booking classes
- Please note the expanded booking classes available on selected carriers as shown in below table.*
| Operating Carrier |
Eligible booking class for upgrade from Economy to Business class |
Eligible booking class for upgrade from Business to First class |
| AEGEAN AIRLINES |
Y,B |
C,D |
| AIR CHINA |
Y,B |
C,D |
| AIR NEW ZEALAND |
U,E,O,Y,B |
Not applicable |
| ANA |
Y,B |
C,D |
| ASIANA AIRLINES |
Y,B |
C,D |
| AIR CANADA |
Y,B |
Not applicable |
| AUSTRIAN |
Y,B |
Not applicable |
| AVIANCA - TACA |
Y,B |
Not applicable |
| BRUSSELS AIRLINES |
Y,B |
Not applicable |
| COPA AIRLINES |
Y,B |
Not applicable |
| CROATIA AIRLINES |
Y,B |
Not applicable |
| EGYPTAIR |
Y,B |
Not applicable |
| ETHIOPIAN AIRLINES |
Y,B |
Not applicable |
| EVA AIR |
Y,B |
Not applicable |
| LOT POLISH AIRLINES |
Y,B |
Not applicable |
| LUFTHANSA |
Y,B |
C,D |
| SCANDINAVIAN AIRLINES |
Y,B |
Not applicable |
| SHENZHEN AIRLINES |
G,Y,B,M,U |
Not applicable |
| SOUTH AFRICAN AIRWAYS |
Y,B |
Not applicable |
| SWISS |
Y,B |
J,C |
| SINGAPORE AIRLINES |
S,Y,B |
Z,C,J,D |
| TAP PORTUGAL |
Y,B |
Not applicable |
| THAI |
Y,B |
C,D |
| TURKISH AIRLINES |
Y,B |
Not applicable |
| UNITED |
Y,B |
Not applicable |
- Only a single segment of the trip can be upgraded at a time.
- Upgrade requests must be made no less than 24 hours prior to flight departure.
- Upgrades are subject to availability.
- All upgrades confirmation are stored electronically which your reservation and are accepted at flight check-in.
- Should you cancel a valid paid ticket that has been upgraded, all FR points, less any expired FR points, will be automatically returned to your account.
