The world's largest airline network gives you access to a host of major airlines and hundreds of global destinations. Redeem your "Flying Returns" FR points for award flights and flight upgrades.

STAR ALLIANCE AWARDS

To find out how many "Flying Returns" FR points you will need to redeem for flight awards with Star Alliance partner airlines, simply use the FR points Calculator or the Star Alliance Award Chart.

New Star Award Chart effective from 23 Dec 2016: Click Here (1084 KB)

Redemption for Award tickets are subject to availability of seats in the designated booking class.

STAR ALLIANCE UPGRADE AWARDS

Eligibility for the Star Alliance Upgrade Awards depends on the booked RBD's and the participating carrier. A confirmed booking on the eligible class is required in order to request for Star Alliance Upgrade Award redemption.Redemption for upgrades are subject to availability of seats in the designated booking class.

To find out how many "Flying Returns" FR points you will need for a flight upgrade on a participating airline, simply refer to the Star Alliance Upgrade Award Chart.

STAR Alliance Upgrade Award Chart: Click Here (48 KB)

• Only confirmed and ticketed bookings on eligible booking classes are eligible for upgrades.
• Upgrades can be requested for member self, family members or friends.
• Codeshare flights are not eligible for upgrades.
• Upgrades are valid on stipulated paid fares with the corresponding booking classes.
  • Economy to Business Class in Y, B booking classes
  • Business to First Class in C, D booking classes
  • Please note the expanded booking classes available on selected carriers as shown in below table.*

  Operating Carrier	Eligible booking class for upgrade from Economy to Business class	Eligible booking class for upgrade from Business to First class
  AEGEAN AIRLINES	Y,B	C,D
  AIR CHINA	Y,B	C,D
  AIR NEW ZEALAND	U,E,O,Y,B	Not applicable
  ANA	Y,B	C,D
  ASIANA AIRLINES	Y,B	C,D
  AIR CANADA	Y,B	C,D
  AUSTRIAN	Y,B	C,D
  AVIANCA - TACA	Y,B	Not applicable
  BRUSSELS AIRLINES	Y,B	Not applicable
  COPA AIRLINES	Y,B	Not applicable
  CROATIA AIRLINES	Y,B	Not applicable
  EGYPTAIR	Y,B	C,D
  ETHIOPIAN AIRLINES	Y,B	C,D
  EVA AIR	Y,B	C,D
  LOT POLISH AIRLINES	Y,B	Not applicable
  LUFTHANSA	Y,B	C,D
  SCANDINAVIAN AIRLINES	Y,B	Not applicable
  SHENZHEN AIRLINES	G,Y,B,M,U	Not applicable
  SOUTH AFRICAN AIRWAYS	Y,B	C,D
  SWISS	Y,B	J,C
  SINGAPORE AIRLINES	S,Y,B	Z,C,J,D
  TAP PORTUGAL	Y,B	C,D
  THAI	Y,B	C,D
  TURKISH AIRLINES	Y,B	Not applicable
  UNITED	Y,B	C,D

• Only a single segment of the trip can be upgraded at a time.
• Upgrade requests must be made no less than 24 hours prior to flight departure.
• Upgrades are subject to availability.
• All upgrades confirmation are stored electronically which your reservation and are accepted at flight check-in.
• Should you cancel a valid paid ticket that has been upgraded, all FR points, less any expired FR points, will be automatically returned to your account.