Departure Information |
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Airport Ticketing Office
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Air India Airport Ticketing Counter is located at Terminal 2, Departure Level 4 at Gate no 4 and 5 |
Check In Counters
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Air India Check-In counters are located at aisle E for Domestic Departures and F for International Departures. Separate Check-in Counters are available for First, Executive and Star Gold passengers. |
Check In Time
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Due to the distance within the Airport, to avoid inconvenience to the passengers it is recommended that the passengers report at the check-in counters well before the counter closure time advised below. Passengers are requested to complete all
check-in formalities before the counter closure time. |
Check-in Time For Domestic flights
(Except Flights: AI031, AI033, AI050, AI054, AI083, AI091, AI094, AI101, AI144, AI310, AI314, AI348, AI965, AI986) |
Check-in usually starts 2 hours before departure and the Check-in counters will be closed 45 minutes before departure time for all classes of guests. (Please check the exceptions) |
Check-in Time For Domestic flights
(For: AI031, AI033, AI050, AI054, AI083, AI091, AI094, AI101, AI144, AI310, AI314, AI348, AI965, AI986) |
Check-in usually starts 3 hours before departure and the Check-in counters will be closed 60 minutes before departure time for all classes. |
Check-in Time For International flights |
Check-in usually starts 3 hours prior to departure, and Check-in counters will be closed 60 minutes before departure time for all classes of guests. Certain formalities are required to be completed by the guest at the airport before and after being accepted
by the airline for travel. To complete these formalities and the check-in process, guests are required to arrive at the airport sufficiently before the departure time of the flight. |
General Information |
International Passengers from Mumbai after Check-in, will undergo CISF Security Check and complete Immigration formalities. On completion of the departure formalities they can proceed to the Boarding Gate mentioned on the boarding card.
Domestic Passengers (All Flights except : AI031, AI033, AI050, AI054, AI083, AI091, AI094, AI101, AI144, AI310, AI314, AI348, AI965, AI986) at Mumbai after Check-in will go to Level 3 for CISF Security Check and then proceed to the Boarding Gate mentioned on
the boarding card
Domestic Passenger (Travelling on flight AI031, AI033, AI050, AI054, AI083, AI091, AI094, AI101, AI144, AI310, AI314, AI348, AI965, AI986) at Mumbai after Check-in will proceed to Domestic Departure at level 4 for CISF Security check (East -end of the Airport) |