Mumbai

Effective 1st October 2015, Air India commences Domestic Operations from Terminal 2 of the Mumbai International Airport.
Air India is the first Indian airline having both domestic and International from the same International Terminal 2.

Departure Information
Airport Ticketing Office
Air India Airport Ticketing Counter is located at Terminal 2, Departure Level 4 at Gate no 4 and 5
Check In Counters
Air India Check-In counters are located at aisle E for Domestic Departures and F for International Departures. Separate Check-in Counters are available for First, Executive and Star Gold passengers.
Check In Time
Due to the distance within the Airport, to avoid inconvenience to the passengers it is recommended that the passengers report at the check-in counters well before the counter closure time advised below. Passengers are requested to complete all check-in formalities before the counter closure time.
Check-in Time For Domestic flights (Except Flights: AI031, AI033, AI050, AI054, AI083, AI091, AI094, AI101, AI144, AI310, AI314, AI348, AI965, AI986)	Check-in usually starts 2 hours before departure and the Check-in counters will be closed 45 minutes before departure time for all classes of guests. (Please check the exceptions)
Check-in Time For Domestic flights (For: AI031, AI033, AI050, AI054, AI083, AI091, AI094, AI101, AI144, AI310, AI314, AI348, AI965, AI986)	Check-in usually starts 3 hours before departure and the Check-in counters will be closed 60 minutes before departure time for all classes.
Check-in Time For International flights	Check-in usually starts 3 hours prior to departure, and Check-in counters will be closed 60 minutes before departure time for all classes of guests. Certain formalities are required to be completed by the guest at the airport before and after being accepted by the airline for travel. To complete these formalities and the check-in process, guests are required to arrive at the airport sufficiently before the departure time of the flight.
General Information	International Passengers from Mumbai after Check-in, will undergo CISF Security Check and complete Immigration formalities. On completion of the departure formalities they can proceed to the Boarding Gate mentioned on the boarding card. Domestic Passengers (All Flights except : AI031, AI033, AI050, AI054, AI083, AI091, AI094, AI101, AI144, AI310, AI314, AI348, AI965, AI986) at Mumbai after Check-in will go to Level 3 for CISF Security Check and then proceed to the Boarding Gate mentioned on the boarding card Domestic Passenger (Travelling on flight AI031, AI033, AI050, AI054, AI083, AI091, AI094, AI101, AI144, AI310, AI314, AI348, AI965, AI986) at Mumbai after Check-in will proceed to Domestic Departure at level 4 for CISF Security check (East -end of the Airport)

Arrival Information
Baggage carousels are located in the Arrival Hall. Information monitors display flight number and the sector. In case of any assistance with the baggage, please contact the Baggage Services Desk located in the Arrivals.
Transit Information
Transit area is located at the Level 2 of the Terminal Building. A full fledged Air India Transfer Desk operates from Level 2 on 24 x 7 basis to facilitate passengers transiting through Mumbai Airport.
Minimum Connecting Time
Air India flights at CSI Airport Terminal - T2
Domestic To Domestic	1 Hour
Domestic To International	1 Hour 30 Minutes
International To Domestic	2 Hours
International To International	Online Air India Hub & Spoke flight Connecting Time Is 1 Hour.
Airport Transfer
To City	Pre-paid Taxi/Limo service available Or To the nearest railway head by taxi and from there by local train.
Caution	Local trains are crowded during peak hours. Neither Air India nor MIAL provide free inter-city transport.
Airport Information
For any assistance at Mumbai Airport please contact Air India
Domestic	022 - 66855147
International	022 - 66858098
For airport related information, please visit website https://csmia.aero
Airport Facilities
Baggage trolleys	Trolleys are available both at the departure level and at arrivals free of cost
Baby Strollers	Strollers are available free of cost on request near check-in counters (D,K)
Child Care Rooms	Located at Level 4 Check-in Area and Post immigration Core Duty Free Area. Also located at South West Pier Level 2
Currency Exchange	Centrum Money Changer located at Departure Level 4 and Arrival Level 1 and 2. Thomas Cook located at Arrival Level 1 and 2. Akbar Travels located at Departures Level 4 Check-in and Level 2
Banks and ATMs	State Bank of India, Indusind Bank and Citibank at Departure Level 4, Arrival level 1 and 2. IDBI at Arrival Level 1
Lounges	CIP Lounge located at Level 3 and 4 for premiere airline passengers. Loyalty Lounge at Level 4 for premiere airline passengers and paid access to this lounge is also available. Pranaam GVK Guest Services offering paid services
Internet Browsing	Located at Level 3 and 4 for free internet browsing
Wi-Fi	Free wi-fi internet connectivity is available throughout all passenger waiting areas. Passengers have to provide their mobile nos as login ids to access secure high speed connection.
International Sim Cards	Matrix and Uniconnect offer postpaid and prepaid international SIM cards located at Level 3 and Level 4
Baggage Wrapping	Available at Departure Check-in counter (C,F,J & M) on chargeable basis
Prayer/Meditation Rooms	Located at Departure Level 4- Pre immigration (Gate no 8) and Post immigration (Gate no 64 and 65)
Parking Facilities	1500 car slots are available at International terminal on payment of parking charges. Specific pick up and drop off points are also assigned through out the terminal.
Niranta Airport Transit Hotel	Located at Level 1 T2 and available at hourly rate with 24 hour check-in and check-out
Food and beverages	Several food outlets and retail outlets are there before and after the Security Hold Area.
Other Facilities	Postal services, smoking area, drinking water fountains, toilets are available for the convenience of the passengers

Airport Lounge
left right International Terminal
City	Mumbai
Lounge Name	Mumbai Airport Lounge Services Pvt Ltd.(MALS)
Location	International (T2) The Lounge is located post CISF and Immigration checks at Level 4 (Entry for both First Class and Business Class passengers is from Level 4) Level 4 for International First Class Passengers Level 3 for International Business Class Passengers Domestic (T2) The Lounge is located post CISF Security clearance at Level 3 for Domestic Business Class Passengers
Contact:	24 x 7 mobile number - 8450965578
Available For	All Air India Revenue First Class, Business Class, GEC and TMC Members.
Access to	All Airline Passengers
Facilities Available	Comfortable Ample Seating Area Hot Food. Snacks, Cookies and Salad Bar. Freshly Brewed Coffee / Tea. Finest Collection of Drinks in International Lounge Newspapers and Magazines.
Operating Hours	International: 24 Hours.
Conditions:	Maximum 4 hours stay prior to the boarding time. The Lounge is a non-smoking area.

Quick Links

Mumbai

Airport Ticketing Office

Check In Counters

Check In Time

Transit Information

Minimum Connecting Time

Airport Transfer

Airport Information

Airport Facilities

International Terminal